I’ve just read an article from Andrew McDermott with Grade.us who says that now more than ever, people are judging you on the quality of your content and the photos attached to them.
In fact, McDermott says there are five things customers evaluate – automatically – when they come across one of your photos. Are you curious to know what they are and how you stack up?
Simply put, customers ask themselves the question, “Are you like me?” If the answer is
yes, the conversation continues.
2. Social class.
Sadly, classism is viewed by many as the last acceptable prejudice
in the world today. Customers use this to vet/validate the social standing of
those they associate with.
3. Ethos and values.
Every group has its own culture, its own set of values and norms.
Customers expect your Ethos and values to align with theirs and the ethos and
values of the group to earn their business.
4. Trustworthiness. “Will you hurt me?” Customers want to know they’re safe with you. They’re looking to decrease risk, pain, and suffering.
5. Social status.
Businesses with high social status and high social capital command a considerable amount of respect and prestige. As people, we’re drawn to those around us who are exceptional in some way.
So, when it comes to you, your business, and the photos you’re using to represent yourself is what you’re doing hitting or missing the mark? I wish I could say that all you need to
worry about is quality but as Andrew points out, there is a ton of backstory to
be applied to the selection of photos you post.